Customer information
Billing Terms & Conditions
Last updated: October 2026
The terms that apply when you pay for an order with Mowzaro.
1.About these terms
These billing terms apply to every payment made on mowzaro.co.uk. They sit alongside our Terms & Conditions and Billing Policy.
2.Secure payment
The whole website, including checkout and every form, is served over an encrypted (HTTPS) connection. Payments are handled by a third-party payment provider that complies with the Payment Card Industry Data Security Standard (PCI DSS).
Your card details are entered directly with that provider and are never stored on our website.
3.Accepted payment methods
The payment methods available for your order are shown at checkout. We only list a payment method once it is active and able to take payment.
4.Currency and order total
All prices are in pounds sterling (GBP).
Any delivery charge is shown at checkout before you pay. If you pay with a card issued outside the UK, your card provider may charge its own currency conversion or foreign transaction fees. These are not charged by us.
5.When you are charged
Payment is taken when you place your order. If we cannot accept your order, for example because an item is unavailable, we will let you know and refund the full amount to your original payment method.
6.Pricing errors
We work hard to make sure prices are correct. If we discover an obvious pricing error after you order, we will contact you before dispatch. You can then choose to go ahead at the correct price or cancel for a full refund.
7.Payment information we keep
After a purchase we keep only the information needed to manage your order, such as:
- Billing and delivery addresses
- Order details and amounts paid
- A payment reference from our payment provider (and, where it provides them, the card type and last four digits)
For full details, read our Privacy Policy.
8.Refunds and chargebacks
Refunds are made to the original payment method, as set out in our Returns & Refunds Policy.
If you do not recognise a payment or have a problem with an order, please contact us first. We can usually sort things out faster than a dispute through your bank. This does not affect your right to contact your card provider.
9.Need help?
Our team is happy to help with billing, payment and order questions:
Mowzaro
56 Jarvis Way, Birmingham B24 8TQ, United Kingdom
Phone: +44 7480 285930
Email: contact@mowzaro.co.uk
Website: mowzaro.co.uk